Shangwei Team’s e-commerce customer service aligns perfectly with our company’s premium retail business needs. The customer service representatives are patient in communication and efficient in resolving issues, accurately answering product-related inquiries and handling returns, exchanges, and after-sales services properly。
Core Business
One-stop global talent and business process solutions, providing efficient and professional global service support for enterprises
Blue-collar global labor dispatch
We provide professional blue-collar talent dispatch services for the global manufacturing, construction, logistics, and other industries, covering major labor markets worldwide to ensure precise and efficient talent matching.
- Dispatch of skilled manufacturing workers
- Export of professional skilled workers in the construction industry
- Logistics warehouse staffing
- Establishment of multinational project teams
- International talent dispatch
- Multi-language support and services
Business Process Outsourcing (BPO)
Optimize the core business processes of the enterprise, reduce operating costs, enhance efficiency and customer satisfaction, and enable the enterprise to focus on its core competitiveness.
- Customer Service and Support Center
- Financial and accounting process outsourcing
- Human resource process outsourcing
- Supply Chain and Procurement Management
- Data entry and analysis processing
- Back-end operational support services
Global IT Outsourcing (ITO)
Provide comprehensive IT solutions, assist enterprises in digital transformation and technological innovation, and build a global technical service system.
- Software development (Web/Mobile/Embedded)
- IT operation and maintenance and security (SOC, cloud monitoring, disaster recovery)
- AI data engineering (cleaning, annotation, model training)
- Automated testing (Selenium, JMeter, CI/CD)
- Overseas marketing and promotion
- IT technical support and consultation
Our Advantages
With deep roots in the labor dispatch industry, we provide enterprises with premium services through our professional expertise and extensive resources
Shawnway Talent
Professional Cross-Border Talent Solution Provider In today's deeply integrated global economy, enterprises urgently need localized talent support to expand into overseas markets. As an industry-leading cross-border talent service provider, Shangwei Talent is committed to providing enterprises with full-chain talent outsourcing solutions for overseas telesales, customer service, operations, and more. By establishing entities in overseas countries and setting up our own local service teams, we are based locally and closely cooperate with our headquarters in China to provide market-oriented talent services. Currently, our services cover Europe, America, Africa, the United Kingdom, Latin America, South Korea, Japan, Southeast Asia, and other regions. With precise matching and efficient delivery as our core strengths, we help our clients break through geographical constraints and achieve seamless integration of global business operations. Professional Team, Deeply Cultivating the Cross-Border Talent Ecosystem Shangwei Talent brings together talent resources from over 200 countries and regions worldwide, forming a consultant team with more than 10 years of industry experience, deeply understanding cultural differences and employment regulations in different markets. Through our self-developed intelligent matching system, we can complete the entire process from demand analysis to talent screening within 72 hours, ensuring that the job fit of recommended candidates reaches over 95%.


